Reference Papers in IT Service Climate

Blanton, J.E., T. Schambach, and K.J. Trimmer (1998) “Factors affecting professional competence of information technology professionals,” Proceedings of the ACM SIGCPR Conference, pp. 4-19

Boynton, A.C., R.W. Zmud, and G.C. Jacobs (1994) “The influence of IT management practice on IT use in large organizations,” MIS Quarterly (18)3, pp. 299-318

Brown, S.A. and N.L. Chervany (1995) “Effective information technology introduction: The roles of knowledge and communication,” Proceedings of the 16th International Conference on Information Systems, p. 362

Butler, T. and B. Fitzgerald (1997) “A case study of user participation in the information systems development process,” Proceedings of the 18th International Conference on Information

Couger, J.D. (1994) "Measurement of the climate for creativity in I.S. organizations", Proceedings of the 27th Annual Hawaii International Conference on System Sciences, pp. 351-357

Couger, J.D. (1996) “A framework for research on creativity/innovation in IS organizations,” Proceedings of the 29th Hawaii International Conference on System Sciences, pp. 30-36

Couger, J.D., L.F. Higgins, and S.C. McIntyre (1993) “(Un)Structured creativity in information systems organizations,” MIS Quarterly (17)4, pp. 375-397

Dong, L. and D. Neufeld (2001) “Modeling top management influence on information technology implementation effectiveness,” Proceedings of the Americas Conference on Information Systems, pp. 1686-1692

Faniel, I.M. and A. Majchrzak (2002) “An exploratory study of the factors associated with successful reuse of other’s knowledge,” Proceedings of the Americas Conference on Information Systems, pp. 2049-2058

Trimmer, K.J., J.E. Blanton, and T. Schambach (1998) “An evaluation of factors affecting professional obsolescence of information technology professionals,” Proceedings of the 31st Hawaii International Conference on System Sciences, pp. 406-414

Janz, B.D., J. Wetherbe, G.B. Davis, and R.A. Noe (1997) “Reengineering the systems development process: The link between autonomous teams and business process outcomes,” Journal of Management Information Systems (14)1, pp. 41-68

Watts, S. and J.C. Henderson (2006) “Innovative IT climates: CIO perspectives,” Journal of Strategic Information Systems (15), pp. 125–151