서바이벌 트랜드.. 생존 2020

SOCIAL GROUP MEMBERSHIP AND CATEGORIZATION 1. Social categorization and self-categorization (Tajfel & Turner, 1986; Turner, 1987) are the primary psychological mechanisms through which group membership influences trust development. Social categorization refers to the process of grouping oneself or others into a social category in contrast to another, such as by gender, race, or profession (Turne..

Cognitive Trust 1. Interpersonal trust can be categorized as cognitive, affect, and emotional [72, 73]. Like prior research on virtual teams, this study focuses on cognitive interpersonal trust [61, 63, 64, 67]. 2. Cognitive trust is defined as a “trustor’s rational expectations that a trustee will have the necessary attributes to be relied upon” [77, p. 943]. Cognitive trust can be developed th..

Introduction 1. successful organizations are seen as those that effectively use their collective expertise and knowledge to accelerate their innovativeness and efficiency (Argote and Ingram, 2000; Levin and Cross, 2004). 2. While advances in communication systems have accelerated information exchange, they cannot replace personal interactions and the associated benefits through face-to-face cont..

Definition of Customer Trust 1. McKnight and Chervany’s model [63] consists of Disposition to Trust (from Psychology), Institution-based Trust (from Sociology), Trusting Beliefs, and Trusting Intentions (from Social Psychology). 2. Blomqvist [10] enumerates and differentiates among several related constructs, including competence, credibility, confidence, faith, hope, loyalty, and reliance. Blom..

Trust in Teams 1. Cummings and Bromiley (1996) maintain that a person trusts a group when that person believes that the group "(a) makes a good-faith effort to behave in accordance with any commitments both explicit or implicit, (b) is honest in whatever negotiations preceded such commitments, and (c) does not take excessive advantage of another even when the opportunity is available" (p. 303). ..

Introduction 1. Trust effectively and efficiently reduces complexity by enabling parties with different knowledge bases and experiences to collaborate (Gefen 2000; Luhmann 1979; Lewis and Weigert 1985) 2. Trust in an organizational setting is an effective enabler of complexity reduction - especially when important decisions and new technology are concerned (Gefen 2000; Lewis and Weigert 1985; Ri..

Characterizing Trust 1. The cases I studied revealed four types of trust: calculus-based, knowledge-based, identification-based, and performance-based. 2. Calculus-based trust is rooted in the rewards and punishments associated with a particular project. Client executives trust and cooperate with the vendor, expecting structural controls and penalty clauses to minimize opportunistic behavior. Ca..

Introduction 1. Trust is an essential component in any relationship: interpersonal, in social structures, as well as in business relationships. As an interpersonal relationship, trust is the willingness of one person to increase his or her vulnerability to the actions of another person whose behavior he or she could not control [110]. Process Model fo Trust 2. Trust is a subjective belief about ..

Antecedents of Trust 1. Drawing from several theoretical streams, research on trust has identified a number of trust antecedents: knowledge-based trust, institution- based trust (specifically, structural assurance beliefs and situational normality beliefs), calcu- lative-based trust, cognition-based trust (specifi- cally, categorization processes and illusion of control processes), and personali..

Introduction 1. Interpersonal trust is one of the key factors influencing the performance of face-to-face as wel las virtual project teams 2. When little or no trust exists within a team,serious collaboration problems may occur, such as poor decision-making, hampered information exchange, an increase drisk of misunderstandings and mounting personal conflicts (Ha kkinen,2004;Hartman,1999). 3. thi..